Email Helpdesk

Set up a folder system that makes sense to you and reflects the filing system you use for documents, etc.

Use sub-folders as necessary, for example:-

> Regional Offices:   >    North

                                >   Midlands

                                >   South:      >   London

                                                     >   Kent

                                                     >   Essex

When an e-mail arrives from the Essex office, you drag it with the mouse directly into the 'Essex' folder.

Don't forget to move Sent e-mails to the appropriate folder. 

Use Ctrl-Shift-E or File, New, Folder to set up new folders.